Refund & Exchange Policy

We want you to love every piece you order from ShopServe. If something isn’t quite right, don’t worry — we offer 7-day easy returns and exchanges.

Returns

• You can request a return within 7 days of receiving your order.

• Items must be unused, unwashed, and in their original condition with all tags and packaging intact.

• Once your return is approved, we’ll arrange a reverse pickup from your address.

• After we receive and inspect your item, we’ll issue your refund to the original payment method within 5–7 business days.

Exchanges

• Exchanges are also eligible within 7 days of delivery.

• You can request a different size,  or product (subject to availability).

• Once the returned item passes quality checks, your new item will be shipped to you.

Non-Returnable Items

• Items purchased on final sale, clearance, or custom orders are not eligible for returns or exchanges.

• Products returned without original tags or in used condition will not be accepted.

How to Initiate a Return or Exchange

• Email us at workwithserve@gmail.com or WhatsApp us at +91 9911338933 within 7 days of delivery.

• Share your order ID, reason for return/exchange, and product images.

• Our team will guide you through the quick process.