Frequently Asked Questions

Q: How do I find my correct size?
Use our detailed size chart on each product page or DM us your measurements on WhatsApp — our styling team will help you find your perfect fit.

Q: Do the clothes shrink or lose shape after wash?
No — we use high-quality, durable fabrics and recommend gentle care so your pieces stay sharp for years.

Q: Are your waistcoats, blazers, and trousers sold as sets or separates?
Both! You can buy a full set or mix and match separates to build your own capsule wardrobe.

Q: What payment methods do you accept?
We accept UPI, debit/credit cards, net banking, and offer Cash on Delivery (COD) across India.

Q: How long will delivery take?
Orders are shipped within 1-2 business days and delivered within 4-7 days, depending on your location.

Q: Do you offer free shipping?
Yes — we offer free standard shipping across India.

Q: What is your return policy?
We offer a 7-day easy return and exchange policy — no questions asked.

Q: How do I initiate a return or exchange?
Just message us on WhatsApp with your order details, and our team will guide you through it.

Q: Are there any charges for returns?
No, returns and exchanges are free.

Q: Do you have a customer support team?
Yes — our WhatsApp team is available 7 days a week to help you with size, styling, or order issues.

Q: Do you have a women’s community I can join?
Yes! Join our Serve Sisterhood WhatsApp community for style tips, early access drops, and exclusive perks.

Q: How can I collaborate with ShopServe?
Drop us a DM on Instagram or email us — we love collaborating with women who share our vision.

Q: Can I change my address after placing the order?

Yes, you can change the delivery address as long as your order has not been shipped. Once the order leaves the warehouse, we are unable to modify the address.